qzenchat Data Deletion Request Form

Last updated: October 28, 2026

How to submit

This is an email-ready request template, not an online submission endpoint. Copy the completed template into an email and send it to privacy@qzenchat.com with the subject "qzenchat data deletion request."

You may send a simple email instead of using this template. You do not need a qzenchat account, active subscription, or access to a connected social account. Routine requests are free. English and Bangla are welcome.

We use the information in a request only to locate relevant records, verify authority, communicate with you, fulfill the request, and keep a minimal accountability record as described in our Privacy Policy.

Do not include passwords, login codes, access tokens, app secrets, payment-card details, government identity documents, or unnecessary message contents.

Request template

To: privacy@qzenchat.com
Subject: qzenchat data deletion request

1. Reply contact

• Reply email address (required):
• Name or preferred name (optional):
• Preferred language (optional): English / Bangla / other

2. Your relationship to the information

Select or describe the relevant relationship:

• I am requesting deletion of my own information as a merchant's customer.
• I am a qzenchat account user requesting deletion of my own information.
• I am a workspace owner or authorized administrator.
• I am an authorized representative for another person.
• Other / unsure:

3. Help locate the records

Provide at least one useful identifier or other locating detail, to the extent known:

• Merchant or workspace name:
• Email address used in the relevant interaction:
• Phone number used in the relevant interaction, including country code:
• Connected account, Page, Instagram, or WhatsApp identifier, if known:
• Channel used: Facebook / Messenger / Instagram / WhatsApp / webchat / booking / calendar / other
• Approximate interaction date or order/booking reference, if useful:

Do not supply every identifier if one is sufficient. If the original account is inaccessible or deleted, explain that; lack of access does not prevent you from requesting help.

4. Requested scope

• Delete personal information about me held through the identified merchant or connection.
• Delete specified conversations or customer records.
• Delete stored data from a Meta-connected account or interaction.
• Delete stored calendar-connection information.
• Delete my qzenchat user account and associated personal information.
• Delete the identified workspace; I am authorized to request this.
• Other / I need help identifying the appropriate scope.

Additional scope details, if needed:

5. Representative or workspace authority, if applicable

• Person or organization represented:
• Your relationship and basis of authority:

Do not attach identity documents or sensitive authorization evidence unless we request a proportionate, secure verification step.

6. Optional related requests

• Please explain available export options before irreversible deletion, without delaying a legally required deletion.
• Please help route a separate marketing opt-out.
• Please help route a separate subscription cancellation, order, or appointment request.

7. Confirmation

I am requesting deletion of information about me, or I am authorized to request the stated scope on behalf of the relevant person or business. I understand that deletion may be irreversible and that any legally retained categories must be explained in the response.

Name or typed confirmation:

Date:

After you send the email

We aim to acknowledge receipt within five business days and complete ordinary requests within 30 calendar days of receipt, or sooner where required. We may request proportionate verification or clarification. Applicable legal and platform deadlines control, and verification does not automatically restart them.

You will receive a reference number for follow-up. If you do not receive acknowledgment, resend the request or contact support@qzenchat.com with the date of the original request; do not resend sensitive attachments.

See the Data Deletion Policy for deletion scope, backup handling, exceptions, and review options.